FAQ

Common Questions

See some common questions and answers below, or email us at info@castletowngames.com
  • Why do we do this -

    When Amiibos are hard to find we can help you here. We make quality sturdy Amiibo cards that work just like the real thing. We can make Amiibo cards from cards and figurines. Don't pay high prices like on eBay or Amazon.

  • Where are we located -

    We are located in Yorkville, Illinois USA. 

  • Are these cards official -

    These cards are not endorsed or backed by Nintendo. These cards are made to help with overpriced authentic figurines and cards. The data used comes from original products. All artwork belongs to their respected owners.

  • Return policy -

    Hundreds of our customers have been satisfied with their cards. If for any reason you receive your card and it is not working please let us know so we can help find a solution and replace your card. No need to send us back anything, we will take care of you. 

  • Preorder items -

    Preorder are items purchased with the understanding they will ship at a later date. If you order contains preorder and non-preorder items all items will be shipped together at the latest preorder date. To receive non preorder items sooner we suggest ordering these items separately.

  • Our shipping -

    We offer domestic and international shipping. USA and Canada orders shipped with United States Postal Service (USPS) and includes tracking. International orders go from USPS to Asendia with tracking. We do not ship on Saturday, Sunday, and Holidays. We ship in-stock cards 1-2 days after purchase. Free USA domestic shipping over $25, after discounts. 

  • Where is my item -

    Global shipping is experiencing some delays. If your item gets lost in the mail we will assist to get it back on track or fully replace your Amiibo card order. 

  • Countries with VAT tax -

    We currently do not collect VAT tax on our website. The buyer understands that any VAT or duty taxes will by paid by the buyer upon arrival or pick up in their country.


Tracking for USA and Canada - USPS Tracking Portal


Tracking for all other international - Asendia Tracking Portal

Shipping Location Shipping Time
Standard USA 3-6 Business Days
Canada 8-13 Business Days
Everywhere Else 3-4 Weeks
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